ICT Operation Engineer
Job Summary
Monitor and maintain site server/system in order to provide server/system administration and technical support for site IT infrastructure system as well as assist the IT Operation Supervisor in all other related duties that pertains to IT infrastructure.
Job Responsibilities
| Key | Metric |
|---|---|
| Monitor and maintain site IT system and infrastructure in order to maintain IT operation compliance with; · Existing ISO · ITILv3 · Microsoft Operation Framework · IT Governance Common Standards · IT control objectives for Sarbanes-Oxley · IT security (BS17799) | IT system and infrastructure are successfully monitored and maintained in accordance with all the existing standards and regulations. |
| Conduct daily / morning check / monitoring site's file / print server , server / blade hardware, backup jobs and antivirus system and logs, to ensure stable and greater reliability of dedicated site ICT portal | Site ICT Portal is well-ensured, stable, and has a greater reliability. |
| Monitor, manage and maintain the condition and information (movement, repair, assignment and returns) of assets related to IT which includes but not limited to PC, laptop, server, network switches, routers, radio equipment and mobile phone. | The condition and information of assets related to IT are correctly monitored, managed, and maintained. |
| Conduct trends system incidents and recognizing problems, provide research, isolation, resolution and follow up to ensure all problems are fully corrected while maintaining document backup report / log, patches and service pack update on dedicated IGS portal site and periodically test backup in order to ensure reliability. | All of the problems are accurately corrected and well-documented. |
| Maintain and actively implement SHE programs and responsibility (involve identify, mitigate and monitor SHE risk), including SHE Management System to ensure the effectiveness of the programs conform to official standard, requirements and procedure applied and to confirm the execution of the SHE Responsibility meet the intended outcome | - SHE risk well maintained - Target Zero LTI - SHE Management System meets the current ISO 14001, ISO 45001, SMK3 & SMKP standards and requirements |
Education
Bachelor's Degree of Any major
Skill, Knowledge, and Experience
- 1 year experiences and have Leading/Supervisory experience
- Good understanding in Corporate IT infrastructure and Corporate IT Security
- Good knowledge in Dell/HP server, blade and tape backup hardware
- Good knowledge of Antivirus Client preferably Sophos and McAfee
- Good knowledge of ITIL, IT Topologies and Structure
- Good communication skill (to users / customers)
- Fluent in English, both spoken and written is an advantage
Certification
Other Requirements
