Support and Technical Services Manager

Job Summary

The Asset Maintenance Supporting Manager is responsible for overseeing and managing the operations of the Predictive Maintenance (PdM), Lifting Management, Tyre Management, Undercarriage Management, and 3B (Bucket, Body, and Bowl) sections, as well as facilitating the successful establishment of new projects. 

This role supports the Asset Operational Excellence Team in ensuring that assets are efficiently maintained, risks are effectively mitigated, and waste is minimized. The overarching objective is to enhance performance, reduce operational costs, and improve decision-making processes to maximize asset value while minimizing risks.

Job Responsibilities

Key Metric

Health & Safety Compliance
Ensures strict adherence to health and safety regulations. This includes promoting a culture of safety, conducting risk assessments, fulfilling training requirements, and facilitating audits to maintain a secure workplace environment and minimizing accidents and injuries.

  •  Fatality: 0
  • LTIR: 0
  • TRIR: 0
Predictive Maintenance (PdM), Sectio
Oversee machine health analysis, prioritize corrective actions, and improve maintenance strategies based on feedback.
  • Percentage of components that achieved their expected lifespan > 70%
  • Percentage of planned work versus unplanned work > 65%
  • Write off Component Cost < 20% from the previous year.
Lifting Management Section 
Coordinate safe and compliant lifting operations, manage resources, and ensure adherence to safety protocols and standards.
  • Zero LTI related to the lifting activities 
  • Meets the Current ISO 14001, ISO 45001, SMK3, SMKP.
  • Meets industry safety regulation and company standard 
Tyre Section 
Manage tire and rim maintenance, inspections, and compatibility to optimize lifespan and reduce risks
  • Zero Lost Time Injuries (LTI) related to tire management activities.
  • Achieving tire life target, average 10k for P1 machines
  • Achieving RTD (Remaining Tread Depth) 30% for P1 machines 
Undercarriage Management & 3B (bucket, body and bowl)
Oversees undercarriage and 3B (bucket, body, bowl) components to ensure performance and durability through regular inspection, maintenance, and repair, focusing on minimizing downtime and controlling costs
  • No unplanned replacement 
  • Meets budget as per ABP, max $ 8mio per annum.
  • Meets budget set (for 3B)
New Project Establishment
Leads and manages the establishment of new projects, ensuring safe and efficient project initiation. Responsibilities include pre-bid activities such as manpower planning, securing necessary equipment and tools, and aligning with project timelines.
  • Zero Accident. 
  • Meets the first digging deadline and adheres to the project start-up timeline
Collaboration and Synergy 
Coordinate with cross-functional teams (Safety, Execution, MI/Quality, SCM) to align maintenance with safety, operational, and quality goals.
Based on the superior's assessment
Maintain and actively implement SHE programs and responsibility (involve identify, mitigate and monitor SHE risk), including SHE Management System to ensure the effectiveness of the programs conform to official standard, requirements and procedure applied and to confirm the execution of the SHE Responsibility meet the intended outcome
  • SHE risk well maintained
  • Target Zero LTI
  • SHE Management System meets the current ISO 14001, ISO 45001, SMK3 & SMKP standards and requirements

Education

Candidates should have at least a high school with 15 years of heavy equipment maintenance experience, or a D3 degree in Civil, Mechanical, or Industrial Engineering with a minimum of 10 years in the mining industry, or a Bachelor's degree with at least 5 years of maintenance experience is also acceptable. Alternatively, candidates with internationally recognized trade qualifications and at least 5 years of relevant experience will be considered.

Skill, Knowledge, and Experience

  • Understand of mining/non-mining requirements and production targets
  • Understand of heavy equipment maintenance management
  • Willing to travel to projects / sites in remote locations.
  •  Able to work flexible hours to accommodate job requirements.
  • Possesses a qualification and supports certificates in required duties.

Certification

Other Requirements